Terms of Service

These Terms of Service govern your access to and use of the Kindred Micro fundraising platform, including campaign pages, donation checkout, recurring donations, organization dashboards, and related services.

Effective Date and Acceptance

Effective date: June 29, 2026. By donating, creating, or managing a campaign, you agree to these Terms, our Privacy Policy, and any additional policies we publish for fraud prevention, campaign safety, and payment processing. If you do not agree, do not use the service.

Eligibility and Accounts

You must be legally capable of entering a binding agreement and must provide accurate, current information.

Kindred Micro is not intended for individuals under 16.

You must be at least 18 to create or administer campaigns on behalf of an organization.

Organizations must be legally registered entities or authorized representatives to create campaigns.

You are responsible for all activity under your account, including maintaining credential security and role permissions.

Platform Role

Kindred Micro provides technology to connect donors and organizations. We are not the organizer, beneficiary, trustee, escrow provider, or guarantor of campaign outcomes. Campaign organizers are solely responsible for campaign accuracy, legal compliance, use of funds, and fulfillment of representations made to donors. Donors should give at their own discretion.

Campaign and Content Rules

You may not post or operate campaigns that are unlawful, fraudulent, misleading, infringing, abusive, hateful, or otherwise prohibited by applicable law or policy. Campaigns may not promote political candidates, illegal activities, or discriminatory content. Kindred Micro may reject, pause, remove, or restrict campaigns and accounts, and may request documentation to verify identity, ownership, beneficiary legitimacy, and lawful use of proceeds.

Donations, Fees, and Taxes

Kindred Micro charges no platform fees. Every donation goes directly to the campaign.

Donations are processed securely by third‑party providers (e.g., Stripe), and only standard payment processing fees apply unless the donor elects to cover it via optional processing fee.

Organizations may be onboarded to a Stripe Express connected account as part of payment processing; however, fund collection, payout scheduling, and withdrawals are governed exclusively by Kindred Micro platform controls and policies. Any attempt to alter payout schedules or initiate withdrawals directly through Stripe, may result in suspension or termination of organization access to the Kindred Micro platform.

Organizations are solely responsible for tax reporting, compliance, and lawful use of funds.

Kindred Micro does not store full credit card information; payment credentials are stored directly by our payment processor.

Donors are responsible for reviewing campaign details before contributing.

Recurring Donations

Recurring donations will be charged automatically based on donor's selected schedule. Donors may update or cancel at any time through their account settings. Cancellations apply prospectively and do not reverse previously settled charges.

Refunds, Reversals, and Chargebacks

Donations are generally final unless required by law or approved under platform policy. Refunds are rare and at Kindred Micro’s sole discretion, except where required by law. Refund decisions may depend on campaign status, timing, payment network rules, and fraud/safety review. Kindred Micro may place holds, reverse transfers, or offset balances in connection with chargebacks, disputes, compliance checks, or suspected misuse.

Compliance and Restricted Activity

You must comply with sanctions, anti‑money‑laundering, anti‑terror financing, anti‑bribery, charitable solicitation laws, and other applicable regulations. Kindred Micro may block or suspend transactions, campaigns, payouts, or accounts to meet legal obligations, manage risk, or investigate suspicious activity.

Privacy and Communications

Your use of Kindred Micro is subject to our Privacy Policy. You agree not to misuse personal data obtained through the platform. Kindred Micro will never sell donor data to third parties. Personal information is used only for campaign and donation purposes. Service communications (including security, billing, and compliance notices) may be sent electronically.

Suspension and Termination

Kindred Micro may suspend or terminate access, remove content, or withhold functionality where necessary for policy enforcement, legal compliance, or platform integrity. Organizations with repeated violations may be permanently barred from the platform. Certain obligations survive termination, including payment, compliance, audit, and dispute‑related obligations.

Disclaimers

Kindred Micro is provided on an "as is" and "as available" basis. To the maximum extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, non‑infringement, availability, and uninterrupted service.

Limitation of Liability and Indemnity

To the fullest extent permitted by law, Kindred Micro is not liable for indirect, incidental, consequential, special, or punitive damages, or loss of profits, data, goodwill, or business. To the extent permitted by law, Kindred Micro’s aggregate direct liability arising out of or related to the services will not exceed the greater of $500 USD or the total processing fees paid to Kindred Micro by you in the twelve months preceding the claim. You agree to indemnify and hold Kindred Micro harmless from claims, losses, and costs arising from your campaigns, content, misuse of services, or legal non‑compliance. Nothing in these Terms limits rights or remedies that cannot be limited under applicable law.

Dispute Resolution and Governing Law

Before filing a formal claim, you agree to contact Kindred Micro and attempt good‑faith informal resolution. Disputes may first be submitted to confidential mediation or arbitration before proceeding to court. Except where mandatory law requires otherwise, these Terms are governed by the laws of the State of Georgia, without regard to conflict‑of‑law principles, and disputes will be brought in the state or federal courts located in Georgia.

Changes to Terms

We may update these Terms from time to time. Continued use after updates become effective means you accept the revised Terms.

Contact

For legal or terms‑related questions, contact support@kindredmicro.org or send written correspondence to:

Kindred Micro Legal Department
1234 Community Drive
Marietta, GA 30060
United States